ACCESSIBILITY

Accessibility Map for Steelyard

THE SITE
Steelyard has accessible access. For wheelchair users there are raised viewing platforms within the arena and there are accessible toilets on site.  Please be aware that access to the viewing platforms is by prior arrangement only.

The event site is on a disused airfield and as such is very flat. There are some areas which may be slightly uneven, but these areas will be well lit and there will be stewards on hand to assist you.

ENTRANCE
The entrance is a short distance from the Blue Badge parking area.

PARKING
There is a cark park available, please put your Blue Badge on display whilst using this.

ACCESS TICKETS
As a buyer of a disabled access ticket, you will be entitled to one complimentary ticket for a personal assistant (PA). 

Once you have processed your order, you need to provide one of the following pieces of supporting documentation as evidence of your requirements to allow us to approve your PA ticket. For any additional requirements please email access@alttickets.com. 

• Any level of DLA
• Any level of PIP
• A medical professional’s letter 
• D/deaf or blind registration 
• Nimbus Access Card 
• Armed Forces Independence Payment (AFIP)

All documentation is kept secure and will be destroyed after processing. 

Your documents need to be sent to us within 8 weeks of booking either by email to access@alttickets.com, or posted to; Accessibility Department, alt. tickets, St Mary’s School, Plumptre Place, Nottingham NG1 1LW. 

Please only send copies as documents will not be returned. We will confirm receipt of your documents within 7 working days and advise if your order has been approved. 

An access information pack will be sent out closer to the show date. Please check through this information and if you need anything further please email and ask.

Customers who have booked accesibility tickets will receive an admission ticket as well as a wristband. If you have any queries, please don’t hesitate to get in touch via customerenquiries@alttickets.com.